Cookie Policy

Last Updated: January 2025

We use cookies to enhance your experience at Pinnacleone. This policy explains what cookies are, how we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience by remembering your preferences and understanding how you interact with our heritage boarding house services.

At Pinnacleone, we use cookies to:

  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve your browsing experience
  • Provide relevant content about our heritage accommodations
  • Ensure website functionality operates smoothly

Types of Cookies We Use

Essential Cookies

Required for website functionality

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

Purpose: Session management, security, form submissions

Duration: Session-based (deleted when you close your browser)

Examples: Login sessions, security tokens, form data

Analytics Cookies

Help us understand how visitors use our site

These cookies collect anonymous information about how visitors use our website, helping us improve our heritage hospitality services and website performance.

Purpose: Website analytics, performance monitoring, user behavior analysis

Duration: Up to 2 years

Data Collected: Page views, session duration, bounce rates, traffic sources

Third-party Services: Google Analytics (if applicable)

Marketing Cookies

Track visitors across websites for advertising

These cookies track your browsing habits to deliver relevant advertisements about our heritage boarding house services on other websites.

Purpose: Targeted advertising, campaign measurement, remarketing

Duration: Up to 1 year

Data Collected: Browsing behavior, interests, demographic information

Third-party Services: Facebook Pixel, Google Ads (if applicable)

Preference Cookies

Remember your settings and personalize your experience

These cookies remember choices you make to improve your experience, such as language preferences or region settings.

Purpose: User preferences, customization, improved user experience

Duration: Up to 6 months

Data Stored: Language preferences, currency settings, accessibility options

Third-Party Cookies

We may use services from trusted third-party providers that set their own cookies. These services help us improve our website functionality and provide better heritage hospitality experiences.

Google Analytics

Helps us understand visitor behavior and improve our website performance.

Privacy Policy

Social Media Platforms

Enable sharing of our heritage content and accommodation information.

Facebook, LinkedIn, Twitter privacy policies apply

These third-party services are subject to their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they collect and use your information.

Managing Your Cookies

On This Website

You can manage your cookie preferences using the toggles above. Your choices will be remembered for future visits to our website.

Note: Disabling certain cookies may affect the functionality of our website and your ability to access some features of our heritage boarding house services.

Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search, and services > Cookies

Mobile Devices

For mobile browsers:

  • iOS Safari: Settings > Safari > Privacy & Security
  • Android Chrome: Chrome menu > Settings > Privacy and security

Important: Completely disabling cookies may prevent you from using certain features of our website, including the contact form and booking inquiries for our heritage accommodations.

Your Rights and Control

You have the following rights regarding cookies and your personal data:

Right to Withdraw Consent

You can withdraw your consent for optional cookies at any time using the controls on this page.

Right to Access Data

You can request information about the personal data we collect through cookies.

Right to Data Portability

You can request to receive your data in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data for marketing purposes.

Contact for Data Requests

For questions about cookies or to exercise your data rights:

Email:

Phone: +65 6973 0681

Address: 77 Robinson Road, #35-00, Singapore 068896

We will respond to all requests within 30 days as required by Singapore data protection regulations.

Questions About Our Cookie Policy?

If you have any questions about how we use cookies or need assistance with your preferences, our team is here to help.